Huntington Health launches Patient Family Advisory Council to amplify patient voices 

In July, Huntington Health proudly launched its Patient Family Advisory Council (PFAC). The inaugural event brought together a diverse group of patients, family members, caregivers and health care providers who are committed to collaborating and improving patient care. This initiative marks a significant step forward in Huntington’s mission to prioritize patient-centered care by providing a platform to actively listen to our patients and their families. Recognizing their experiences is vital to continuously enhancing the quality of care we provide. 
 
“We are thrilled to launch our new Patient Family Advisory Council,” said Debbie Jackson, associate director, patient experience, Huntington Health. “It will be instrumental in bringing the patient and family perspective to the forefront of our decision-making. Their insights will be invaluable as we work to improve the overall patient experience and create a health care environment centered around the needs of those we serve.” 

The council members are former patients and family members served by Huntington Health, Huntington leadership and members of the patient experience team. They will meet regularly to discuss various aspects of patient care. Through open dialogue and partnership with health care professionals, the PFAC will identify areas for improvement and implement patient-centric solutions. 

In keeping with Huntington’s dedication to continuous improvement and excellence in health care, the PFAC promises to elevate the standard of care and enhance the overall patient experience. 

For more information about the PFAC, go to: Patient and Family Advisory Council (PFAC) | Huntington Hospital (huntingtonhealth.org)