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Providing Access to Care Outside of the Hospital during COVID-19

Providing Access to Care Outside of the Hospital during COVID-19
Apr 7 2020

NOTE: COVID-19 is a rapidly evolving situation. Check our COVID-19 page for the most up-to-date information.

Huntington Health Physicians and Exer Urgent Care Now Offering Telehealth for Patients

Huntington Health Physicians (HHP) is now offering Telehealth services to provide our community access to quality healthcare from the convenience and safety of their homes. The hospital is working around the clock to ensure our patients continue to receive excellent care.

“Telehealth services are more crucial than ever as we all work together to flatten the curve and combat this pandemic. It is critical for the members of our community to help hospitals like Huntington Hospital by staying home and self-isolating,” said Timothy S. E. Albert, MD, MHCM, CEO and Executive Medical Director of Huntington Health Physicians. “I’m proud our physicians can continue to connect with and care for our patients to keep them safe and healthy during this unprecedented time through HHP’s Telehealth program.”

With easy setup, a private and secure connection, and coverage by most major insurances, including Medicare and Medicare Advantage, HHP Telehealth is a simple and convenient option to stay connected and receive the care you need.

For more details, call your Huntington Health Physician’s office or visit our website at www.huntingtonhospital.org/hhptelehealth.

While HHP physicians are offering this service to all current patients, they are also opening their schedules to new patients, though availability may be limited. If you do not already have a primary physician, please call them at (626) 397-8368 to speak with their staff for a referral to a physician currently accepting new patients. View their locations at www.huntingtonhospital.org/hhplocations to determine the most convenient office for you.

Additionally, Huntington Hospital has an affiliation with Exer Urgent Care Pasadena to support access to care when community members can’t wait to see their primary care doctor but aren’t in need of emergency care. Exer Urgent Care has two options to support the community during this time.

First, it has announced the launch of VirtualCare by Exer, an online urgent care service providing real-time access to a doctor via video chat with a smartphone, tablet, or computer.  VirtualCare is an extension of Exer’s patient access options and accepts the same insurance and payment options as Exer clinics including most PPOs, most HMOs, and Medicare.  VirtualCare by Exer is available 7 days a week, 9 a.m. to 9 p.m. with the last patient seen at 8:30 p.m. Symptoms that can be treated through this new platform include cold and flu, nose and throat, respiratory, eye, skin, gastrointestinal, UTI’s and other ailments. Exer physicians are able to screen patients for COVID-19 via VirtualCare by asking questions about risk factors and based on information provided, can determine if testing is needed or give other instructions based on symptoms. To learn more, go to VirtualCare by Exer.

For patients who need an in-person visit Exer offers COVID-19 testing, x-rays, lab work and other services that can’t be performed over a video call. Visit Exer Urgent Care for more information.

About Huntington Health Physicians

Huntington Health Physicians (HHP) was initially formed in 1995 as Huntington Foundation Medical Group. In recent years, the physician enterprise has grown and evolved into a multispecialty network of 83 physicians with eight delivery sites throughout the San Gabriel Valley. For more information, please visit: www.huntingtonhealthphysicians.org

About Exer Urgent Care

With 16 Southern California locations, Exer Urgent Care is staffed with ER doctors who provide premier medical services in a clean, convenient, high-quality and affordable urgent care environment to a growing number of communities throughout Southern California. With on-site pharmacy, lab, x-ray and more Exer can treat 80 percent of the cases seen in an ER for a fraction of the cost. VirtualCare by Exer provides patients real-time access to a doctor with no appointment necessary via video chat with a smartphone, tablet, or computer. For more information on Exer Urgent Care, visit ExerUrgentCare.com.